1st Line IT Support Engineer

South West England
15 Jun 2017
21 Jun 2017
Contract Type
1st Line IT Support Engineer (Ref: SUS2165)

c. GBP18,000 - GBP19,701 per annum

(dependent on relevant skills and experience)

37.5 hours per week - based in central Bristol

Fed up of working evenings and weekends? Looking for a chance to develop your skills and work your way up to 2nd line or beyond? We have a fantastic opportunity to join a small, friendly team in the heart of Bristol, working for a values driven organisation of passionate people.

This role will play a key part in the continued support of our information systems, by providing high quality first-line support to our staff.

You will have previous experience in a similar role having worked with at least MS Windows 7 in domain networked environment and used to the IT ticket based systems.

With good verbal and written communication skills and excellent problem analysis and problem solving skills, you will have good time management and prioritisation abilities and a knowledge of IT laptop and desktop hardware.

A commitment to the ideals of sustainable transport would be an advantage.

Shifts cover 8.30 - 5.30 only and whilst the focus is on offering great first line IT support to 650 staff across the UK over the phone and email, there are also opportunities to develop skills in Microsoft Exchange, Microsoft SQL Server, VMware and Veeam Backup & Recovery

Please quote reference number. Closing date for the receipt of completed applications is 9am Monday 26 June 2017. Interviews will take place in Bristol on Tuesday 4 July 2017.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community