Online Sales Coordinator

Aikmo Trading Ltd
£7.80 per hour
14 Jun 2017
21 Jun 2017
At Cash Converters, our online retail business has been expanding rapidly. The opportunity has arisen for a member of staff to join our team, with the responsibility for managing and processing online orders, listing products, and further developing this growing area of the business. The role will involve both the routine daily packing and dispatch of orders received, together with associated customer service, and the longer-term development of the online retail business. Responsibilities Pack and dispatch orders received via Cash Converters Online website, Amazon and eBay plus other marketplaces; Liaise with Royal Mail / couriers to book in and prepare items for collection; Respond to routine customer enquiries via e-mail and telephone; Identify products to be selected for sale online; Handle all returns, organising replacements or refunds as necessary, and keep accurate records of items returned or lost in transit; Manage stock levels and adjust pricing using in-house electronic stock-control systems; Work with store management to identify further sales opportunities; Maintain a tidy and well-organised stock storage system; Monitor listings and take action on under-performing product lines; List stock on Cash Converters Online website, Amazon and eBay plus any other marketplaces; Identify best sales channels for product groups What we are looking for The successful applicant might have previous sales order processing experience. Candidates from other backgrounds, including recent graduates, will also be considered on merit. We are looking for someone who: has a good eye for detail and accuracy; possesses excellent literacy and numeracy skills; really cares about customer service; can use their initiative; has drive, enthusiasm and a "can do attitude". What you can expect in return Competitive salary; On-target bonus; Opportunity for progression; Four weeks annual leave plus bank holidays. This job was originally posted as

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