Claims Handler

Quartz Recruitment Specialists Ltd
£9 ph
10 Aug 2017
16 Aug 2017
Claims Handler Temp on-going contract £9.00 per hour and after 6pm or on a Saturday it is £13 per hour Average of 30 hours per week - Barnstaple Shifts are a mixture of the following:- 08.30 - 14.15 Monday to Friday - 3 shifts 14.00 - 20.00 Monday to Friday- 2 shifts 09.00 - 16.00 Saturdays. HOURS Average of 30 hours per week Shifts are between 08.30 - 14.15 14.00 - 20.00 Monday to Friday 09.00 - 16.00 Saturdays. Quartz Recruitment are working with their client to provide them with a member of staff to join their team in the role within customer services for the position of Claims Handler. The role of Claims Handler will be on an on-going temporary basis and we invite candidates who want long term work as the position is likely to become permanent. Claims Handler Job Description: We are looking for a Claims Handler to take day to day compensation claims. You will be answering inbound and making outbound calls related to personal injury claims. Your role will demand excellent written and spoken communication skills. You should be a good listener, with an understanding and empathetic demeanour. You will be expected to have good attention to detail as the role will require methodical data entry when updating records from reports. SKILLS REQUIRED: - Excellent telephone manner - Clear spoken English - Good written English skills - Excellent numerical skills - Good attention to detail - Empathetic - Computer literate - Good typing speed - Excel Knowledge EXPERIENCE REQUIRED: A background in customer services will be viewed as a strong plus for any candidate ROLES AND RESPONSIBILITIES: - Answering inbound calls - Making outbound calls - Data entry (Updating records from reports and emails) - Administration tasks

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