Customer Administrator

Pertemps Plymouth
18000.00 GBP Annual
13 Sep 2017
21 Sep 2017
Contract Type
Customer Administrator. Pertemps Recruitment are seeking an enthusiastic and skilled Customer Administrator.This is an extremely varied role that provides the opportunity to develop your skillset in many different areas of the business and would suit someone who thrives within a fast paced, multi-tasking business focused environment. Working in a small team you will be playing a key role ensuring customers are fully supported and all relevant business administration is completed, problems resolved and customer relationships developed to ensure continued and future business.
Main duties of the Customer Administrator will include;
Provide an efficient, professional and customer focused first point of contact
Maintaining on going communication with clients to develop trusting and influential relationships, including the start-up and monitoring of new accounts
Effective issue resolution
Design, develop, implement and review business processes, continually driving improvements to business operations
Maintain Social Media accounts
Aspects of credit control
Assist in overseeing warehouse and mailing functionalities
Explore and develop further sales opportunities with existing clients
General office administrative duties
To provide cover where required, to assist/deputise for other members of the Management team
As the Customer Administrator you will be:
A highly motivated individual with the ability to work under your own initiative
We will want to hear examples of issue resolution, not only with clients, but effective processes that you have planned and implemented
The ability to multi task is essential due to the variety of job responsibilities
A proven track record in a position where you are required to troubleshoot on a daily basis
Must have experience in high levels of client communication with senior decision makers
Competent with all Microsoft packages
The desire to develop your own role and skill set
Highly organised with the ability to prioritise own workload
Reliable, with a flexible work approach and a strong work ethic
Hours: Monday to Friday 9am to 5.30pm, parking available and close to public transport.
Starting Salary: GBP18,000 to be reviewed following successful probation
To apply please click and submit your CV in a word format or contact Pertemps Recruitment Plymouth.
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